Returns Policy

Customers have a 14-day withdrawal period from the date of receipt within which they can revoke the purchase and the company will refund the amount paid. After receiving the return, the company undertakes to refund it.

To effectively exercise the right of withdrawal, it will be necessary to: send an email to info@turemar.es with this request. Once accepted, you must send the product in its original packaging with all its accessories and without any signs of use to the following address:

Steurtraat 39

1317NX Almere - Netherlands

Warranty

In the case of a defective product, the company will proceed as appropriate to repair, replace, reduce the price or cancel the purchase, procedures that will be free for the consumer. The company is responsible for any lack of conformity that becomes apparent within a period of 14 days from delivery.

The warranty conditions are as follows: you have a 2-year warranty for any manufacturing defect.

The warranty does not cover breakages caused by misuse such as overpressure, lack of lubricants and coolants, among others.

Payment conditions

The customer declares that he or she has full capacity to make the purchase, being of legal age and in possession of a valid credit or debit card issued by a bank that is acceptable to the company. The Customer guarantees and is responsible for ensuring that all data provided on his or her card is valid.